Privacy Policy

Personal Contact Information:

GTC Smart shop may collect the following information from users of our Site: first name, last name, street address, area and city, phone and contact numbers, email address, and GPS location (mobile Site) (collectively, "Personally Identifiable Information" or "PII"). In addition, GTC Smart shop may collect information regarding GTC Smart shop account holders' past GTC Smart shop orders, favorite shops, customer service inquiries, service/shop reviews, and certain social networking preferences (e.g., pages you "Like" or "Recommend"). GTC Smart shop also uses web analytics software to track and analyze traffic on the Site in connection with GTC Smart shop advertising and Promotion of GTC Smart shop services. GTC Smart shop may publish these statistics or share them with third parties without including PII. Non-Personally Identifiable Information (or "Non-PII") is aggregated information, demographic information, and any other information that does not reveal your specific identity. Our third-party service providers and we may collect Non-PII from you, including your MAC address, your computer type, screen resolution, OS version, Internet browser, and demographic data, for example, your location, gender, and date of birth. We may aggregate PII such that the end-product does not personally identify you or any other site user, for example, by using PII to calculate the percentage of our users with a particular telephone area code. Our third-party service providers may also use cookies, pixel tags, web beacons, and similar technologies to serve you with more tailored information better and facilitate your ongoing use of our Site. If you do not want information collected through cookies, a simple procedure in most browsers allows you to decline the use of cookies. To learn more about cookies, please visit IP Addresses are the Internet Protocol addresses of the computers you are using. Your IP Address is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever users visit the Site, along with the time(s) of such visit(s) and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many websites.

Use of your information:

GTC Smart shop uses PII to create users' GTC Smart shop accounts, to communicate with users about GTC Smart shop services, to offer users additional services, promotions, and special offers, and to charge for purchases made through GTC Smart shop. Users may affirmatively opt out of receiving promotional communications from the GTC Smart shop by visiting Personal account page and providing GTC Smart shop with their email address via the opt-out link. GTC Smart shop may also use PII to enforce GTC Smart shop terms of use and service. GTC Smart shop uses cookies to remember users on the Site and enhance users' experience. For example, when users with GTC Smart shop accounts return to the Site, cookies identify those users and allow the Site to provide certain user-specific information such as GTC Smart shop login information, choice of website language, age, and country selection in addition to any other information we might collect in the future. GTC Smart shop does not sell the information it collects to third parties. GTC Smart shop shares collected PII to third-party vendors and service providers with whom GTC Smart shop works to provide application programming interfaces ("APIs") and other functions for the Site in connection with the delivery of GTC Smart shop services. In addition, GTC Smart shop shares users' GTC Smart shop order content, special order instructions, first and last name, street address, and telephone numbers with shops where users' orders are placed to the extent necessary to process those orders. GTC Smart shop may also disclose PII to third parties such as attorneys, collection agencies, tribunals, or law enforcement authorities according to valid requests in connection with alleged violations of GTC Smart shop terms of use and service or other alleged contract violations, infringement, or similar harm to persons or property. User-generated content posted through the Site, such as service/shop reviews and certain social networking preferences (e.g., pages you "Like" or "Recommend") may be viewed by the general public. Accordingly, GTC Smart shop cannot ensure the privacy of any PII included in such user-generated content. Non-Personally Identifiable Information. Because Non-PII does not personally identify you, we may use such information for any purpose. In addition, we reserve the right to share such Non-PII, which does not personally identify you, with our affiliates and other third parties, for any purpose. Sometimes, we may combine Non-PII with PII (such as your name with your geographical location). If we combine any Non-PII with PII, the combined information will be treated by us as PII hereunder as long as it is combined. IP Addresses. We use IP addresses for purposes such as calculating Site usage levels, helping diagnose server problems, and administering the Site. We may also use and disclose IP Addresses for all the purposes we use and disclose PII. Please note that we treat IP Addresses, server log files, and related information as Non-PII, except where we are required to do otherwise under applicable law.

Your Email Address:

To register for an account, we require you to supply us with your email address or other information needed to contact you online and over the phone. We use your email address and other contact information you provide us with to confirm your order and to communicate with you in case of an order problem, so one cannot register without an email address. Suppose you supply us with your email address. In that case, you may later access, update, modify, and delete any inaccuracies by accessing your account through the my account information link on the main page. You may also choose not to provide us with your email address; however, you will not be able to register on the website and place orders. We communicate part of your contact information (name, surname, order delivery address, and phone number) with the member shop from which you have placed an order. We also use this information to facilitate and improve your use of the website, communicate with you for internal purposes, and comply with any law requirements. This information may be disclosed to our staff and third parties involved in the delivery of your order or the analysis and support of your website use. We do not sell and will not divulge your personal contact information to third parties other than as specified in this Privacy Policy without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court order or for prevention of fraud or other crime).

Order Placement Information:

Personal information required during the order process includes name, address, phone number, email address, and other similar information used to identify you and complete an order. Personal information collected at our Site will be shared with a shop when processing your order. We have an agreement with all member shops restricting disclosure or further processing of personal information provided to them by us. Your personal information will be used to notify you of your order status. Personal information will not be shared with any of our business partners or affiliates without your permission. It is confidential and will not be disclosed to outside parties unless compelled by applicable legislation. We only send marketing emails to those people who have specifically requested to receive this information.

Navigation and Clickstream Data:

As you browse our website, we gather navigational and click stream data that shows which pages you have a website, what kind of features you have used or how long you have stayed on a particular page, etc. This information will not reveal your identity or be linked to you personally. We use this information to complete, support, and analyze your purchases from us; to facilitate and improve your use of the website; to comply with any requirements of the law; to serve or have a third party serve specialized or relevant advertising content and/or recommendations to you on the website or a third party's website and for internal purposes. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order, and the analysis and support of your use of the website.

We May Use Advertising Companies to Serve Ads For Us:

These companies may employ cookies and action tags to measure advertising effectiveness. They may also use this technology to serve specialized or relevant advertising content and/or recommendations to you on the website or their websites. Any information these third parties collect via cookies and action tags is completely anonymous and does not contain personal contact information.


We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content, and advertising. If you do not want to receive marketing communications from us via email or participate in our ad-customization programs, communicate your preference to us via email.

Do We Disclose Your Personal Information?

We may disclose your information to our staff and third parties involved in the delivery of your order and the analysis and support of your website use. We may disclose your information if necessary to protect our legal rights if the information relates to actual or threatened harmful conduct, or we have reasonable faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on us or (2) to protect and defend our property or other rights, the users of the website or the public. This includes exchanging information for fraud and credit risk protection with other companies and organizations. How Is Personally Identifiable Information Disclosed?

We may disclose PII:

To our third-party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, email delivery services, credit card processing, and other similar services to enable them to provide services. As required to fulfill your purchase (e.g., to our shop partners to enable them to fulfill your order). To identify you to any person you send messages regarding Site-related content through the Site. To third parties sponsors of Promotions (irrespective of whether we host such Promotions), or otherwise in accordance with the rules applicable to such Promotion. You should carefully review the rules of each Promotion you participate in, as they may contain additional important information about a sponsor's or other third party's use of your PII. To the extent that the terms and conditions of such rules concerning the treatment of your PII conflict with this Privacy Policy, the terms and conditions of such rules shall control. To an affiliate or other third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including without limitation in connection with any bankruptcy or similar proceedings).

As we believe to be appropriate:
  1. 1. Under applicable law, including laws outside your country of residence.

  2. 2. To comply with the legal process.

  3. 3. Respond to requests from public and government authorities, including public and government authorities outside your country of residence.

  4. 4. To enforce our terms and conditions

  5. 5. To protect our operations or those of any of our affiliates.

  6. 6. To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

  7. 7. To permit us to pursue available remedies or limit the damages we may sustain.Cookies

Protection of Your Personal Information:

Our website has secure pages to collect user information, and most critical data is stored in encrypted form. We use various technical and management practices to help protect the confidentiality, security, and integrity of data stored on our system. Our servers use Secure Sockets Layer (SSL) and encryption technology that works with Netscape Navigator, Microsoft Internet Explorer, Firefox, Safari, and Chrome. Security We use reasonable organizational, technical, and administrative measures to protect PII under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed 100% secure. Please do not send us sensitive information through email. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with the "Contacting Us" section below (note that if you choose to notify us via physical mail, this will delay the time it takes for us to respond to the problem).

Third parties

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including without limitation any of our affiliates and any third party operating any site to which this Site contains a link. Including a link on the Site does not imply our or our affiliates' endorsement of the linked Site.

Information about Services We Offer

It is very important to us that we provide you with the highest level of service. To help us do this, from time to time, we may send you details of products, services, discounts, promotions, and campaigns, which we think, may be of interest to you. We may send you marketing communications with your consent. If at any time you do not wish to receive these details and wish to unsubscribe from marketing communications, contact us via email or call.

Privacy Policy amendment

GTC Smart shop may change this Privacy Policy by publishing the new version on the website.

Verifying, updating, and amending personal information Members:

You can update your personal information at any time by logging in to your membership account and accessing "My Account," where you can update your personal information mentioned in "Account Info" and "Saved Address."


Users who order as guests cannot view or change their details on the website once an order has been submitted. Any changes affecting an order's fulfillment should be communicated directly to the applicable shop.


All comments, queries, and requests relating to our use of your information are welcomed and should be addressed to GTCT PRIVATE LIMITED For questions or concerns relating to our privacy policy, we can be contacted by email at or at: (+91) 9496 003 003 India Phone: (+973) 33450414 Bahrain Calls to and from the GTC Smart shop may be recorded for quality and training purposes.